How to cancel your membership
Cancel your streaming membership from your Account page. Access stays until the end of your billing period.
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You can cancel your Dance Alive streaming membership any time. Here's how, and what to expect.
Cancel your streaming membership
- Sign in and tap your avatar in the top right, then Account
- Under "Subscription", tap Manage Subscription
- You'll open your Stripe subscription portal in a new tab
- Pick Cancel subscription and confirm
Your access stays active until the end of your current billing period — you won't be charged again after that.
Refunds
We don't offer refunds for the current billing period. If you cancel mid-cycle, you keep access until the date your period ends, then your subscription stops.
If you think a charge is wrong (a duplicate, or you were charged after you cancelled), contact us and we'll investigate.
Workshops, intensives, and drop-ins
Streaming membership cancellation doesn't affect any one-off Mindbody purchases — workshops, intensives, or drop-in class passes are separate. Cancel those on Mindbody directly.
If you're not sure why you have charges from both Stripe and Mindbody, see How Stripe and Mindbody billing work together.
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